Riyadh Bank - ValueSoft Info Services Pvt Ltd

Managed Testing Services

Riyad Bank is one of the largest financial institutions in the Kingdom of Saudi Arabia and the Middle East. Established in 1957, with a paid-up capital of SAR 30 billion network of 333 licensed branches, and more than 254K POS, in addition to more than 1.7K ATMs

Riyadh Bank engaged us for Managed Testing Services (MTS) to support their Digital Transformation and Investment Banking initiatives. Through e-Solutions, we have been a long-standing strategic partner, delivering consistent value across testing and data-related engagements.

Our scope covered comprehensive testing support for digital upgrades, platform implementations, and regression cycles, all under a structured MTS model. This collaboration not only ensured high-quality releases but also contributed to the bank’s accelerated go-to-market timelines and improved risk mitigation across critical financial systems.

Team Size : 8 Onsite Resources – 2 Automation – 1 Performance – Security

Business Needs

End to End Testing
Digital Testing
Functional Testing
CR Testing
Automation Testing
Performance Testing
Security Testing
UAT
Post-Production Testing

Challenges

Define & Establish the CAB process
CR Management
Requirements against Digital Testing
Plan Deviation & Schedule slippages
Inadequate process and improper release management
Frequent scope & requirement changes
Single Environment & instability
Delay in access

Approach / Solution

Defined the CAB process & CR Mgt
Digital Testing Strategy
Environment & Release Mgt
Defect Triage & Dashboard Reporting
New Templates & configurations
UAT Support to the Business Users
Parallel Automation Strategy
PMO Alignment & Test Governance
Test Criteria

Benefits

Product & Domain Exposure
Digital Framework
Multi Skilled Resources
Resource Augmentation Mgt
End to End Testing including Certification

Achievements

Ontime Test Delivery
Unified Automation Framework
Digital Testing with CX Framework
CR Mgt and process Alignment

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Our Vision

Our Mission

Our Values

Empowering Your Digital Workplace Transformation